Terms of Service
These Terms form a contract between you and KANGOTECH LTD when you access KOT.GG, create an account, or place an order. Please read them before purchasing any digital product.
Effective date: August 27, 2026
1. About us
KOT.GG is operated by KANGOTECH LTD, a company registered in England and Wales under company number 17037148. Our registered office is 128 City Road, London, United Kingdom, EC1V 2NX. You can contact us at [email protected]. In these Terms, “KOT.GG”, “we”, “us” and “our” mean KANGOTECH LTD.
2. Eligibility and accounts
You must be at least 18 years old and legally able to enter into a binding contract, or a parent or legal guardian must place the order for you. You must provide accurate, current information and keep your sign-in methods secure. You are responsible for activity on your account unless caused by our failure to use reasonable care. Tell us promptly if you suspect unauthorized access.
3. Digital products
We sell digital codes, credentials, subscriptions, account top-ups and other digital benefits. Product pages state the main characteristics, price, currency, platform, region, compatibility, delivery method and redemption requirements known to us. Publisher names and trademarks belong to their owners; unless expressly stated, KANGOTECH LTD is an independent retailer and is not endorsed by them. You must check the product, account, platform, server and region before ordering.
4. Orders and contract formation
Your order is an offer to buy. An automated acknowledgement only confirms receipt and is not acceptance. We accept the order when we confirm payment and begin fulfilment or otherwise expressly confirm acceptance. We may reject or cancel an order before acceptance if a product is unavailable, pricing or listing information is materially wrong, payment is not authorized, or legal, security, fraud or supplier checks cannot be completed. If we cancel after taking payment, we will return the amount due.
5. Prices and payment
The checkout shows the product price, currency, discounts, taxes and unavoidable charges before you pay. Your payment provider may separately apply exchange rates or fees under its own terms. You authorize us and our payment providers to charge the selected method for the displayed total. Promotional prices, coupons and loyalty benefits apply only under their stated rules and cannot be exchanged for cash unless the law requires otherwise.
6. Immediate supply and cancellation rights
Digital products are normally supplied immediately. Where applicable law gives you a cancellation period, we will ask for your express consent to supply digital content before that period ends and your acknowledgement that the cancellation right ends once supply begins. For a service begun during a cancellation period, you expressly request early performance and may have to pay a proportionate amount for service supplied before cancellation; the right may end when the service is fully performed. These rules do not affect remedies for faulty, misdescribed or incorrectly supplied products.
7. Delivery and customer instructions
Delivery occurs when a code or credential is made available to your account or email, or when the requested digital benefit is applied to the account details you supplied. Estimated delivery times are not guaranteed unless expressly stated. Keep delivered codes confidential and redeem them promptly. Top-ups and account-based benefits can be irreversible; we are not responsible for a correctly completed delivery to an incorrect account, server or region that you entered, but this does not excuse an error by us.
8. Refunds and statutory remedies
Subject to your mandatory legal rights, delivered digital products are final sale and are not eligible for a voluntary change-of-mind refund after a code, credential or digital benefit has been supplied, revealed, redeemed or applied. Our Refund Policy explains exceptions and the claims process. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded, including remedies where digital content is faulty, not as described, or supplied incorrectly.
9. Fraud, identity and compliance checks
We may delay acceptance or delivery, limit an account, request reasonable information, or cancel an order to prevent fraud, verify identity or payment authorization, comply with sanctions and other laws, or enforce supplier restrictions. Checks must be proportionate to the risk. Where appropriate, you may ask support for a human review. We will refund amounts due if we cannot lawfully complete an accepted paid order, except where funds must be frozen or handled differently by law.
10. Acceptable use
You must not use KOT.GG for unlawful activity, fraud, payment abuse, unauthorized resale, market manipulation, sanctions evasion, infringement, automated scraping that burdens the service, attempts to bypass security or purchase limits, or access to another person’s account. You must comply with the relevant publisher’s redemption and account rules. We may refuse or suspend activity reasonably believed to breach this section.
11. K’ Points and promotions
K’ Points are promotional loyalty points, not money or electronic money. They have no cash value, cannot be sold or transferred, and may be used only for eligible purchases under the program rules. We may reverse points connected with a refund, cancellation, chargeback, abuse or error. We may change or end a promotion prospectively, but will not unfairly remove rights already accrued.
12. Availability and changes
We may maintain, change or discontinue site features or products, and suppliers may change redemption systems or availability. This does not alter an order we have already accepted unless the change is necessary by law, is immaterial, or you agree. If a material change prevents us from supplying an accepted order, we will offer an appropriate remedy. We are not responsible for outages outside our reasonable control, but will use reasonable care to restore our service.
13. Liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights. We are responsible for foreseeable loss caused by our breach or failure to use reasonable care. We are not responsible for loss that was not foreseeable, for business loss suffered by a consumer, or for a publisher’s separate service except to the extent the law makes us responsible.
14. Suspension and termination
You may stop using KOT.GG at any time and may ask us to close your account, subject to records we must retain. We may suspend or close an account for a material or repeated breach, fraud or security risk, or a legal requirement. Where reasonably possible, we will explain the action and allow you to contact support. Account closure does not cancel payment obligations or claims arising before closure.
15. Complaints, law and disputes
Please send complaints to [email protected] with your account email, order number and relevant evidence. We will acknowledge and investigate them within a reasonable time. These Terms are governed by the laws of England and Wales. If you are a consumer, that choice does not deprive you of mandatory protections provided by the law of the country where you habitually reside, and you may bring proceedings in any court that has jurisdiction under applicable consumer law.
16. Changes and general terms
We may update these Terms for future use of the service to reflect legal, security, product or operational changes. The effective date appears above; material changes will be given reasonable notice where required. The Terms in effect when we accept an order govern that order. If one provision is unenforceable, the others remain effective. A delay in enforcing a right is not a waiver. You may not transfer your contract without our consent; we may transfer ours only where this does not reduce your rights.